Doctor Pup Customer Terms and Conditions

Before your transaction can be completed, you must read and agree to these terms and conditions. By applying for access and or services from this website, you are agreeing to these terms and conditions, and are agreeing to be legally bound by them. This agreement is subject to change by Doctor Pup at any time. Changes are effective when posted on this site without notice upon each subscriber.



0. Preamble

  1. Customer data is for internal use only and will be treated confidential.
  2. All transactions are SSL encrypted.
  3. Your credit card will be billed immediately after purchase, Unless you use a free trial coupon.
  4. After purchase you will receive an email notification with all payment details. The contract is closed between customer and shop as soon as the order is submitted.
  5. All orders will be processed immediately.
  6. All questions will be answered within two working days.
  7. We recommend to print out the transaction data and Terms and Conditions and to keep them at an easily accessible place.
  8. Prohibited for people under legal age in their respective country.



1. Legal Definitions

"Accessor," as referred to in this document shall mean: The user of a valid username and password for the site during the term of access.

"Site," as referred to in this document shall mean: The website for which you are purchasing a username and password from Doctor Pup in order to access the site and its materials and obtain the benefits of access.

"Subscriber," as referred to in this document shall mean: The End-user / Consumer, of the services of the site and holder of a valid username and password for the site.

"Access rights," as referred to in this document shall mean: The combination of unique username and password that is used to access a site. An access rights is a license to use a site for a period of time that is specified.

"Bookmarking," as referred to in this document shall mean: The act of placing a URL into a temporary file on the subscriber's browser so that the subscriber may return to that page at a future date directly, without passing through any pages that may have proceeded.



2. Description of Services

Doctor Pup will provide one access right to access the site and its contents for which you are purchasing access.



3. Billing

"www.doctorpup.com"access right descriptors will appear on your credit card, bank statement, or phone bill for all charges made. If multiple access rights are purchased utilizing any payment method, your statement will list each individual purchase comprising the transaction. Doctor Pup may include other information on your statement based on credit card association, telephone regulation, NACHA and any other mandated rules and regulations. If you elect to use your checking account to purchase a subscription to this website, an ACH debit will be drawn on their account. Your agreement with these Terms & Conditions is your approval for Doctor Pup to issue an ACH debit to your account.



4. Payment / Fee

Sites may have periodic subscription fees that are displayed on the purchase form at the time of the initial enrollment for subscription. The consumer is responsible for such fees according to the terms of the site. Once a consumer has the ability to access the site using the access rights assigned to the accessor, subscription fees become non-refundable.



5. Automatic Recurring Billing (If Selected By You On The Sign Up Page)

Subscription fees may be automatically renewed at the end of the original term selected, for a similar period of time, unless notice is received from the conl.sumer 24 hours before the renewal.. All trial/special offer access shall renew at the stated full access rate. The maximum term of this agreement is 100 months. Unless and until this agreement is cancelled in accordance with the terms hereof, the consumer hereby authorizes Doctor Pup to charge consumers's chosen payment method to pay for the ongoing cost of access. The consumer hereby further authorizes Doctor Pup to charge consumer's chosen payment method for any and all additional purchases of services and entertainment provided by the site.



6. Instant Upgrade

Instant Upgrade will be made upon request of the subscriber via "Upgrade" link by providing us with the subscription email in the password protected area of the Service. By submitting the form the customer agrees the charge of a full month's access.



7. Trial Access

Please note that a Trial access may not give full access to all the services that holders of a full access enjoy.



8. Electronic Receipt

Subscribers will receive an email receipt to their email provided upon initial subscription. Subscriber may, at any time, request a copy of the account of charges made for the life of their access to the site. Subscriber foregoes this right if such request is not made. Requests must be made directly to Doctor Pup. To contact Doctor Pup, refer to the Notice section at the end of this document.



9. Cancellation

At any time, and without cause, subscription to the service may be terminated by either Doctor Pup, the site, or the subscriber upon notification of the other by electronic or conventional mail, or by telephone or fax. When the consumer requests the termination, subscription fees are NOT refunded. Subscribers are liable for charges incurred by them until termination of service.

If you request cancellation or request a refund from Doctor Pup, your bank, card issuer, or phone company due to unauthorized or fraudulent use, Doctor Pup can at its discretion, to prevent further unauthorized use, block your information from use at all Doctor Pup suppliers' websites. This will not however prevent unauthorized use at non-Doctor Pup suppliers' websites, and is not a substitution for your contacting your appropriate channels to prevent further misuse.

If you are taking advantage of a trial period through a credit card, please be aware of the following: Doctor Pup may request and your bank may immediately put a "Reserved Funds" hold on your credit card for the amount of the subscription plan you have selected. If the trial is cancelled within the timeframe allowed by the website, it typically takes the banking system 7 to 10 days to remove the credit card hold from these funds. Please understand that Doctor Pup has no way to remove this hold. During the trial period and for a minimum of 7 to 10 days after you cancel, these funds are considered out of your bank even though technically they are still there, and you could overdraw or exceed the limits of your account. You are responsible for any charges imposed by your credit card issuing bank for exceeding your account limits or overdrawing your account.



10. Refunds

When the accesor requests the termination, subscription fees are NOT refundable. Should a refund be issued by Doctor Pup, all refunds will be credited solely to the payment method used in the original transaction. Doctor Pup will not issue refunds by cash, check, or to another credit card or payment mechanism.



11. Bookmarking

Subscriber agrees that at any time they will not bookmark any page to the site that will allow the subscriber to bypass the terms and conditions of the site upon entering. If such a bookmark exists, said bookmark will constitute full agreement to said terms and conditions as well as to admission that subscriber is of legal age of majority in their state, country or region.



12. Authorization of Use

Subscribers to the site are hereby authorized a single access right to access the service or material located at this website. This access right shall be granted for sole use to one subscriber. All accesses are provided for personal use and shall not be used for any commercial purposes or by any commercial entities. Commercial use of either the site or any material found within is strictly prohibited unless authorized by the website. No material within the site may be transferred to any other person or entity, whether commercial or non-commercial. In addition, materials may not be modified, or altered. Materials may not be displayed publicly, or used for any rental, sale, or display. Materials shall extend to copyright, trademarks, or other proprietary notices there from. Doctor Pup and the site reserve the right to terminate the access right at any time if the terms of this agreement are breached. In the case that the terms are breached, you will be required to immediately destroy any information or material printed, downloaded or otherwise copied from the site.



13. Transfer of Access Rights

Access to the site is through a combination of a username and a password, also known as an access right. Subscribers may not under any circumstances release their access rights to any other person, and are required to keep their access rights strictly confidential. Doctor Pup will not release passwords for any reason, to anyone other than the subscriber, except as may be specifically required by law or court order. Unauthorized access to the site is a breach of this Agreement and a violation of law. Subscribers acknowledge that the owner of the site may track through the use of special software each subscriber's entry to the site. If any breach of security, theft or loss of access rights, or unauthorized disclosure of access rights information occurs, subscriber must immediately notify Doctor Pup or the site of said security breach. Subscriber will remain liable for unauthorized use of service until Doctor Pup or the site is notified of the security breach by e-mail or telephone.



14. Supplementary Terms and Conditions

The site may have additional Terms and Conditions that are an integral part of their offering to the Subscriber, and are in addition to these Terms and Conditions. Such Terms and Conditions as listed at the site will in no way invalidate any of the Terms and Conditions listed here. All Terms listed apply to Doctor Pup, the site, and the subscriber. I understand that by having checked the acknowledgement of Doctor Pup's Terms and Conditions, I am affirming that I have read and understand the terms of this account and authorize Doctor Pup to bill my chosen payment method in accordance with the current terms and conditions.

This agreement is governed by the laws of Spain.



15. Severability

If any provision of this Agreement shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If a court finds that any of this Agreement is invalid or unenforceable, but that by limiting such provision it would become valid or enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.



16. Notice

Notices by Doctor Pup to subscribers may be given by means of electronic messages through the site, by a general posting on the site, or by conventional mail.

Notices by subscribers may be given by electronic messages, conventional mail, telephone or fax unless otherwise specified in the Agreement. All questions, complaints, or notices regarding the site must be directed to Doctor Pup. All cancellations of service to a site must also be directed to Doctor Pup Services.

Questions and Contact Information. All questions to Doctor Pup regarding these terms and conditions must be directed to: support@doctorpup.com